FAQs

Are your products Organic?

A large proportion of ingredients used in our formulations are certified Organic. Whereas the overall product is not Organic, it is 100% Natural with no dyes, alcohol or synthetic ingredients.

How long does shipping take?

We aim to ship items within 1-3 business days, in some instances this can take longer depending on stock.

Can I get a sample of a product before I commit to buying?

Absolutely, we offer sample sizes for most of our products which you can select when you click on the product you are interested in.

Can I use your Body Butters for my Eczema/Psoriasis?

We recommend you use our Hempseed & Lemongrass Butter if you suffer from severe Eczema or Psoriasis as Hempseed helps to soothe flare-ups. Our other Body Butters contain Pure Essential Oil fragrance such as Ylang Ylang which may cause irritation if your skin is sensitive to such ingredients.

Where is my order?

Once your order is shipped you will receive an email confirmation with a tracking number. If you still aren't sure where your order is feel free to contact us at hello@reaiabotanics.com and we'll be happy to assist.

Wholesale Enquiries

If you're interested in working with us for Wholesale orders please contact us on hello@reaiabotanics.com.

Do you offer Worldwide Shipping?

Yes, apart from the UK we also ship to Europe and America via Parcelforce. A tracking number will be provided for your shipment. We are working to provide in-country stockists for our customers in the Middle East and Africa.